0141 774 4433

It is vitally important that you return the tenants’ satisfaction questionnaire after your repair has been carried out. This will allow us to monitor our contractors and improve their performance if necessary. When you request a repair by the Association, we send you a questionnaire that asks about the quality and standard of our repairs service. It also informs you of when your repair should be completed. Please let us know the day after if your repair has not been completed on time and our maintenance staff will pursue the contractor on your behalf.  Each returned questionnaire is entered into our free quarterly prize draw.

In this Section

  • Our Repairs ServiceOur Repairs Service

    You must report to us, as soon as possible, any damage to the house, the common parts or loss or damage to the property.  You can do this in person or by telephone.  You can arrange for someone else to do this on your behalf.

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  • Repairs ProgrammeRepairs Programme

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  • Report A RepairReport A Repair

    Click Here to Report a Repair

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  • Alterations and ImprovementsAlterations and Improvements

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  • Gas Servicing Gas Servicing

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  • Estate ManagementEstate Management

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