0141 944 3891

Pineview Housing Association encourages all our residents to pay their rent charge in full and on time. Charges are due to be paid monthly, in advance on or before the 28th of the previous month - for example, the rent for June is due to be paid on or before the 28th May.  Payments can be made weekly, fortnightly, 4 weekly or monthly.  If you choose a payment frequency other than monthly, please ensure you agree this with your Housing Officer and make sure that your account does not fall into arrears because of your chosen frequency.

Payment Methods

The Association offers a wide variety of methods for you to make payments to your account to suit your needs as follows:

  • By Direct Debit or Standing Order: 
    Contact the office to set up a direct debit, alternatively you can request a form to set up a standing order.
  • Post Office or PayPoint:
    Payments can be made using your Allpay Card at any Post Office or wherever there is a ‘PayPoint’ sign displayed, click here to find your nearest Allpay payment outlet. 
  • At the Office
    You can either phone (0141 944 3891) or visit the office to make a payment with a debit or credit card. 
  • Online        
    If you have an Allpay Card you can pay online using a debit or credit card. 
  • Phone Allpay:
    Call 0844 557 8321 (24 hrs a day, 7 days a week) quoting the reference number on your Allpay Card to make a payment with a debit or credit card.
  • The Allpay App 
    The Allpay App is a mobile application (App) available to download from the Apple App Store and the Android Market for your Apple or Android Smartphone.  The allpay App is available free of charge and enables you to pay bills easily, wherever you are, at the touch of a button.
  • Text Payments from ‘Allpay’
    A secure SMS text message bill paying option, giving you even more flexibility in the way that you make a rent payment.  To begin using Text Payments, you simply need a UK-registered mobile phone, a valid Allpay Card and a current debit card.  After a very brief registration online at https://www.allpayments.net/textpay  you can pay your rent anytime, anyplace, anywhere – quite literally!
  • Rent Direct
    If you're on a low income, whether you're working or not, and need financial help to pay all or part of your rent, you may be entitled to receive Rent Direct. Rent Direct is a method by which Pineview receives payment every four weeks from Glasgow City Council for all or part of your rent charge.  It is your responsibility to ensure that your claim for rent direct is being paid.  For more information, including an Online Benefit Claim and Calculator tool visit Glasgow City Council website.
  • By Cheque:
    Cheques should be sent directly to the Association, ensuring that your name and address are clearly written on the back for reference purposes. 

In this Section

  • How Rents Are SetHow Rents Are Set

    Information about the Association's Rent Setting & Service Charge Policy

    Read More
  • Universal CreditUniversal Credit

    Find out more about Universal Credit and watch some short video clips from the DWP

    Read More
  • Housing BenefitHousing Benefit

    Read More
  • Welfare Benefits AdviceWelfare Benefits Advice

    Read More
  • Money AdviceMoney Advice

    Read More

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