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Good Neighbour

The Association has a number of developments where tenants benefit from the service of a Good Neighbour. A Good Neighbour is a representative of the Association who lives within the development and has specific duties to carry out in relation to looking after that development. They carry out a number of general tasks and communicate with the Association on an ongoing basis.


Listed below is the full range of tasks that a Good Neighbour carries out. This can be slightly altered to meet the needs of our tenants living in the development.

The Good Neighbour is responsible for;

• recording and monitoring actions and outcomes of any daily occurrences

• assisting in the event of an emergency, contacting relatives, where appropriate as well as the Association

• ensuring that the door entry, security systems and lifts are in operation at all times, instructing immediate repairs using the Association’s Maintenance Procedure

• overseeing the cleaning of the stairs and common passages.

• overseeing the garden maintenance.

• that unauthorised persons are kept off the development

• control and management of the development with particular responsibility for the common areas

• notifying the Association of any complaints and requests for repairs and/or maintenance

• offering advice and assistance to all new residents at the time of moving in

• the control and supervision of the letting procedure for Residents’ Lounge.

• testing all alarms under the direction of the Association’s Health and Safety Policy

The Association has Good Neighbours located within the following developments:

• Cartvale Road

• McKay Court

• Balgownie Crescent

• Maple Tree Court


In this Section

  • Tenancy AgreementTenancy Agreement

    Read More
  • Emergency Contact NumbersEmergency Contact Numbers

    Read More
  • Landlord ReportLandlord Report

    Read More
  • Repair FormRepair Form

    Read More
  • Association and Tenant ResponsibilitiesAssociation and Tenant Responsibilities

    Read More

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